When the goods arrives，please check for damages and or shortages. Claims for damages and or shortages should be made within 2 months after on board date. in case of any damages and or shortages, please immediately send an email to firstname.lastname@example.org stating your invoice number and the details of the damages or shortages, better with pictures, you will get our reply within one working day.
This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by us or the manufacturer, failure to follow these instructions.
we will try our best to give you our best support at the soonest.